NetOps Managed Services

Consistently providing the business with the designed stability, performance, and value of an infrastructure solution involves a structured approach.

TekEra Group has the experience where we operate our client's infrastructure systems at the most mission-critical environments, focusing on monitoring systems, technical and escalation processes, and control tests.

Our offering is flexible and always customized to our client's needs. To ensure a quality yet flexible offering, our preferred operations model is for engineers to be dedicated, remote, yet on-shore. On-site engineers are also available and have benefited our clients at larger locations. Optionally, normal and standard changes can be implemented by our staff, always following client's processes and approvals.

We have provided a solid operations product to our clients by aggressively vetting our staff against the technical and non-technical requirements of the engagement, then providing on-going training, benefits, and a positive work environment.